Our main chapel provides an atmosphere of traditionalism. We have a spacious foyer area designed to handle five visitation plans. Our visitation rooms are large with soundproofing partitions. We are proud of our ample hallways capable of handling two-way traffic conditions with some curio items to catch your interest while visiting.
Our selection room is the epitome of the future of funeral service. Instead of bombarding you with a room full of caskets, we provide a less stressful environment of some full caskets. Then, we show wall mount cuts of others that can easily obtained. If you are still looking for something that we don't show, we have up-to-date books and computer accessibility to get various looks and price ranges from our suppliers that can possibly be delivered the same day or next day service. The selection room also provides our vaults, urns, clothing, and other accessory items to give this difficult experience more meaning."
Our slumber viewing room is a new concept in funeral service.. It is large enough to provide all the privacy for a short viewing or large enough for a smaller visitation option when families select cremation. Embalming can be selected or not for this area. We do require that viewing times fit within our open hours of operation during the first twenty-four period after death if embalming is not selected.
We are fortunate to have abundant parking for our facilities. Our location is easily accessable on Dale Earnhardt Blvd. from any major traffic arteries in the south central area of North Carolina. We pride outselves as being a 'regional funeral home' capable of servicing families in all of Cabarrus, Rowan, and portions of northeastern Mecklenburg counties. It is our mission statement to be available for all people regardless of their home locations, traditional or cremation preferences, race, or religion.
Our Annex Chapel provides families with a comtempory look for those that want to get away from a traditional atmosphere during bereavement time. Our heavily windowed foyer, chapel with audio-visual options, and visitation areas are uniquely designed to allow natural sunlight to illuminate the premises. Our kitchen and dining room area offer an opportunity to have a bereavement meal in conjuction with their service plans. Our outdoor fountain and pavilion area are under cover for visitors to congregate prior to and after services even during inclement weather.
Whitley's Event Center is actually our entire annex building to rent for people in the community for weddings, receptions, reunions, or other significant occasions. Our contemporary facility offers a look that with the funeral furnishings removed could pass as any modern municipal building, fellowship hall, or banquet room capable of serving up to 150 people. We provide a caterer or you can select the caterer of your choice to fashion a memorable experience for a fraction of the costs that most large hotels would charge for a ballroom. Please ask for a brochure, call us for a quote, and reserve your dates.
The U.S. Federal Trade Commission issued a news release in June regarding a scheme involving individuals posing as Funeral Directors who are calling families as a "funeral home representative" demanding additional payments for funeral goods and services. These imposters then threaten to cancel planned funeral services for these families unless payment is received immediately through a wire transfer, credit card, gift card or cryptocurrency. The Board has received reports from North Carolina licensees affirming that families in Wake and surrounding counties have received these calls. Some funeral homes have inserted a Fraud Alert banner on their websites to alert consumers of these illegal activities. Consumers should end such a call if it appears suspicious or a scam. The FTC recommends the following preventive measures for consumers:
Resist the pressure to act immediately. Funeral homes and their licensees do not pressure consumers to pay or provide personal information over the telephone.
Contact the funeral home directly. If you have a legitimate telephone number for the funeral home, call that number. Do not use any telephone number that the imposter may provide. If you trust contact information for a particular funeral home with a website on the Internet, you can use that number. You will likely find a legitimate telephone number on the General Price List that the funeral home provided you.
Know how scammers tell you to pay. Consumers should avoid payment of any kind in response to insistent demands for money which are accompanied by threats to cancel a funeral service if payment is not made immediately.Consumers should never send payment in response to a request by telephone.